PRIVACY POLICY
Effective Date: August 13, 2026
Last Updated: August 13, 2026
Dame Body Butters & Scrubs, also referred to as “Dame Body,” “we,” “us,” or “our,” respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect your personal information.
This Privacy Policy explains how we handle information when you visit damebody.com, create an account, place an order, subscribe to email or text messages, contact customer care, participate in a promotion, complete a form or questionnaire, join Dame Glow Rewards, or otherwise interact with Dame Body.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information that you provide directly, information collected automatically when you use our website, and information received from service providers or other permitted sources.
Information You Provide
Depending on how you interact with Dame Body, you may provide:
- Your name
- Email address
- Telephone number
- Billing address
- Shipping address
- Account login information
- Order and purchase details
- Product preferences
- Aroma and skincare preferences
- Gift-recipient information
- Rewards-program information
- Customer-service messages
- Reviews, survey responses, photographs, or other content you voluntarily submit
- Marketing preferences
- Information submitted through contact forms, questionnaires, promotions, giveaways, or event registrations
Please do not submit sensitive medical information through our website or customer-service forms. Dame Body provides cosmetic personal-care products and does not provide medical diagnosis or treatment.
Order and Payment Information
When you place an order, payment information is processed by authorized payment-service providers and ecommerce partners.
Dame Body may receive information such as your billing details, transaction status, payment method type, and limited payment identifiers. We do not generally receive or store your complete payment-card number.
Information Collected Automatically
When you visit or use our website, we and our service providers may automatically collect:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- General geographic location
- Referring website or source
- Pages viewed
- Products viewed
- Search activity
- Links clicked
- Shopping-cart activity
- Checkout activity
- Date and time of visits
- Cookie identifiers
- Advertising identifiers
- Website performance and error information
- Information about how you interact with emails or marketing messages
This information helps us operate the store, maintain security, understand website performance, improve the shopping experience, measure marketing, and prevent fraud.
2. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
- Process and fulfill orders
- Confirm purchases and payments
- Prepare, package, and ship products
- Send order, shipping, delivery, and customer-care communications
- Provide account and rewards-program features
- Respond to questions, requests, reviews, complaints, and order issues
- Process approved exchanges, replacements, returns, or refunds
- Personalize product recommendations and shopping experiences
- Remember shopping-cart contents and preferences
- Manage promotions, giveaways, surveys, events, or workshops
- Send email or text marketing when permitted
- Measure and improve marketing performance
- Maintain and improve our website, products, and services
- Detect, investigate, and prevent fraud, abuse, security incidents, or prohibited activity
- Protect our customers, business, website, and legal rights
- Comply with legal, tax, accounting, recordkeeping, and regulatory requirements
- Enforce our policies and agreements
- Complete a business transaction such as a merger, sale, financing, or transfer if one occurs
We may also use information for another purpose disclosed to you when the information is collected or with your permission.
3. COOKIES AND SIMILAR TECHNOLOGIES
Dame Body and our service providers may use cookies, pixels, tags, local storage, analytics tools, and similar technologies.
These technologies may help us:
- Keep the website functioning properly
- Maintain secure sessions
- Remember your cart and preferences
- Enable account and checkout functions
- Understand how visitors use our website
- Measure website and marketing performance
- Detect technical problems
- Prevent fraud
- Personalize content
- Deliver or measure advertising
- Determine whether an email was opened or a link was clicked
Some cookies are necessary for the website to function. Other cookies may support analytics, personalization, or advertising.
You may be able to control cookies through your browser settings or any cookie-preference tools made available on our website. Blocking certain cookies may affect website functions, account access, saved carts, or checkout.
4. ANALYTICS AND ADVERTISING
We may use analytics, advertising, ecommerce, and marketing services provided by companies such as Google, Meta, our ecommerce platform, our email and SMS platform, and other service providers.
These services may collect or receive information about your browser, device, website activity, purchases, advertising interactions, and cookie or advertising identifiers.
We do not sell personal information for money. However, certain cookie-based disclosures for advertising or analytics may be considered “selling,” “sharing,” or “targeted advertising” under some state privacy laws.
Where required, we provide appropriate notice and choices regarding these activities. You may also use available browser, cookie-banner, device, or advertising-platform controls to manage certain preferences.
5. EMAIL MARKETING
You may receive promotional emails from Dame Body if you subscribe, make a purchase where permitted by law, enter a promotion, or otherwise agree to receive them.
Marketing emails may include product education, self-care content, new-product announcements, rewards information, event details, reminders, promotions, and special offers.
You may unsubscribe at any time by clicking the unsubscribe link in a marketing email. You may still receive non-promotional communications related to orders, accounts, customer service, safety, policy changes, or transactions.
Please allow a reasonable period for an unsubscribe request to be processed.
6. TEXT-MESSAGE MARKETING
If you voluntarily subscribe to Dame Body text messages, you consent to receive recurring automated marketing and informational text messages at the telephone number you provide.
Consent to receive marketing text messages is not required as a condition of purchase.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance, when those options are supported by the messaging program.
Stopping marketing messages does not prevent us from sending necessary one-to-one customer-service or order-related communications when permitted.
7. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to service providers and partners that help us operate Dame Body, including providers that support:
- Ecommerce hosting
- Website functionality
- Order processing
- Payment processing
- Fraud prevention
- Shipping and delivery
- Email and text communications
- Customer service
- Rewards programs
- Analytics
- Advertising
- Reviews and user-generated content
- Surveys and forms
- Data storage
- Cybersecurity
- Accounting, tax, insurance, legal, and professional services
These providers receive information as needed to perform services for Dame Body or as otherwise permitted by law.
We may also disclose information:
- At your direction or with your consent
- To complete an order or requested service
- To protect the rights, safety, property, and security of Dame Body, our customers, or others
- To investigate fraud, misuse, prohibited conduct, or security incidents
- To comply with subpoenas, court orders, legal proceedings, or lawful government requests
- To enforce our policies, terms, or agreements
- In connection with a merger, acquisition, financing, restructuring, sale, bankruptcy, or transfer of all or part of the business
- When otherwise required or permitted by law
8. SHIPPING PROVIDERS
We disclose information such as your name, shipping address, telephone number, email address, order details, and tracking information to shipping and logistics providers when necessary to deliver your order, provide tracking, investigate delivery problems, or process shipping claims.
Shipping providers handle information according to their own policies and legal obligations.
9. REVIEWS, PHOTOGRAPHS, AND PUBLIC CONTENT
If you submit a review, testimonial, photograph, social-media tag, giveaway entry, or other content, we may ask for permission to feature it on our website, social media, email marketing, or other Dame Body materials.
Information you intentionally post publicly may be viewed, saved, or shared by others. Do not include private information in public reviews or social-media content.
Submitting content does not automatically authorize every promotional use. We will seek permission where required.
10. DAME GLOW REWARDS
If you participate in Dame Glow Rewards, we may collect and use your name, email address, telephone number, purchase history, points activity, reward redemptions, referral activity, birthday information if voluntarily provided, and program preferences.
We use this information to administer the rewards program, calculate benefits, prevent misuse, personalize eligible offers, and communicate program information.
11. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
- Complete transactions
- Maintain customer accounts
- Provide customer service
- Administer rewards
- Meet tax, accounting, legal, and recordkeeping obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Protect our legal rights
Retention periods vary depending on the type of information, the reason it was collected, our operational needs, and legal requirements.
When information is no longer reasonably needed, we may delete, de-identify, or securely dispose of it, subject to applicable law and technical limitations.
12. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
Our store uses ecommerce, payment, and service providers that maintain their own security measures. However, no website, transmission, database, or storage system can be guaranteed to be completely secure.
You are responsible for keeping your account password confidential. Please contact us promptly if you believe your account or personal information has been used without authorization.
Do not send complete payment-card numbers, passwords, government identification numbers, or other highly sensitive information through ordinary email, text message, social media, or website contact forms.
13. YOUR PRIVACY CHOICES
Depending on where you live and applicable law, you may have the right to request that we:
- Confirm whether we process your personal information
- Provide access to certain personal information
- Correct inaccurate personal information
- Delete certain personal information
- Provide a portable copy of certain information
- Restrict or object to certain processing
- Opt you out of certain targeted advertising, selling, or sharing
- Limit certain uses of sensitive personal information
- Withdraw consent where processing is based on consent
- Review an appeal concerning a privacy request
These rights may be limited by exceptions. For example, we may retain information needed to complete transactions, comply with legal obligations, prevent fraud, maintain security, or establish legal claims.
To submit a privacy request, email thedamesannae@damebody.com with the subject line “Privacy Request.”
Please describe your request and provide the email address associated with your account or order. We may need to verify your identity before completing the request.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
14. AUTHORIZED AGENTS
Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf.
We may require proof that the agent has permission to act for you and may still need to verify your identity directly.
15. STATE-SPECIFIC PRIVACY RIGHTS
Residents of certain U.S. states may have additional rights under applicable consumer privacy laws.
Depending on the law and whether it applies to Dame Body, these rights may include access, correction, deletion, portability, and the ability to opt out of targeted advertising, selling, or sharing.
Dame Body does not sell personal information for money. Certain analytics or advertising technologies may be treated as selling, sharing, or targeted advertising under some state laws.
To ask about applicable rights or submit a request, contact thedamesannae@damebody.com with the subject line “State Privacy Request.”
16. CHILDREN’S PRIVACY
Our website and online store are intended for a general adult audience and are not directed to children under 13.
We do not knowingly collect personal information online from children under 13 without legally required parental consent.
If you believe a child under 13 has provided personal information through our website, contact us so we can review and address the request.
A parent or guardian should supervise purchases and product use by children or pre-teens.
17. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to social-media platforms, payment providers, shipping carriers, surveys, event services, or other third-party websites.
Dame Body does not control the privacy, security, or content practices of third parties. Review the privacy policies of those services before providing personal information.
18. INTERNATIONAL VISITORS
Dame Body is based in Alabama, United States. If you access our website from another country, your information may be processed in the United States or other locations where our service providers operate.
Privacy laws in those locations may differ from the laws where you live.
19. DO NOT TRACK SIGNALS
Some browsers offer a “Do Not Track” setting. Because there is not one universally accepted standard for responding to every Do Not Track signal, our website may not respond to all such signals.
Where required by applicable law and supported by our website technology, we may recognize legally required browser-based opt-out preference signals.
20. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our business, website, services, technology, legal requirements, or privacy practices.
When we update the policy, we will revise the “Last Updated” date. Material changes may be communicated through the website, email, or another appropriate method when required.
Your continued use of the website after an updated policy becomes effective is subject to the updated policy.
21. CONTACT US
For questions about this Privacy Policy or Dame Body’s privacy practices, contact:
Dame Body Butters & Scrubs
Livingston, Alabama 35470
Email: thedamesannae@damebody.com
Phone: 205-609-7898
Customer-Care Hours: Monday through Friday, 11:00 AM to 5:00 PM Central Time
For privacy requests, use the subject line “Privacy Request” and include enough information for us to understand and verify your request.